Privacy Policy

Effective Date: January 1, 2025

1. Introduction

We at EventsPlace.In are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services, in compliance with Indian law.

2. Information We Collect

• Account Information: name, email address, password
• Event Data: event details, ticket purchases, RSVPs
• Device and Usage Data: IP address, browser type, access times, device information
• Payment Information: handled securely by third-party providers; we do not store payment details

3. How We Use Your Information

• To manage your account and provide event services
• To personalize user experience and send updates
• To improve the platform and develop new features
• To respond to user inquiries and support requests

4. Logging and Security Monitoring

We maintain internal system logs to monitor access, usage, and security-related actions within our platform. These logs may include your user ID, name or email address, IP address, device type, actions performed (such as ticket check-ins, logins, or administrative changes), and timestamps. This information is used solely for:

• System security and operational monitoring
• Fraud detection and misuse prevention
• Audit and accountability purposes for event organizers and admins

Log data is not used for advertising or profiling purposes and is only accessible by authorized administrators. We retain logs in accordance with our data retention policy and applicable Indian legal obligations.

5. Legal Basis for Processing (India)

We process your data in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act). The bases for processing include:

• Consent (when you provide it)
• Contractual necessity (for providing services)
• Legitimate interest (for security, fraud prevention)
• Compliance with Indian legal obligations

6. Cookies and Tracking

We use cookies and similar technologies to remember your preferences and analyze usage patterns. You can manage cookie settings via your browser.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by Indian law.

8. Sharing and Disclosure

We do not sell your data. We may share data with service providers only as needed to deliver our services. All third parties are contractually obligated to protect your data.

9. Children's Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. If you believe we have collected such data without consent, please contact us immediately.

10. Your Rights (DPDP Act)

• Access and correct your data
• Request deletion of your personal data
• Withdraw consent at any time
• Seek redress with the Data Protection Board of India under the DPDP Act

11. Contact Us

If you have any questions about this Privacy Policy, email us at support@eventsplace.in.